Getting Started

Cigent Basic Installation
The Cigent Installer can be found either on a Cigent SSD or can be downloaded from the management console with a Plus or Select subscription. Double cl...
Mon, 12 Sep, 2022 at 11:21 AM
Protecting A Folder
Overview:      Folders can be protected through Cigent or through File Explorer. There are two levels of Folder Protection. Always On Files remain l...
Thu, 9 Jun, 2022 at 9:55 AM
Login to Cigent
Open Cigent. Select My Account. You will be redirected to the Cigent Login Page. Enter your email address and password then click Sign In...
Wed, 8 Jun, 2022 at 3:28 PM
Encrypting A Folder
Overview: Cigent protects your important file by requiring a second factor of authentication ( PIN, fingerprint, etc ) when accessing the file. The require...
Fri, 9 Sep, 2022 at 3:51 PM
Encrypt a Single File
Overview: You can add encryption plus multi-factor authentication protection to any file in order to maintain protection wherever the file goes includin...
Tue, 14 Jun, 2022 at 1:35 PM
How to update to Cigent 3.2.1 to reset your PIN
The ability to reset the Cigent PIN was added in version 3.2.1. Prior to 3.2.1 there is no way to reset a PIN without loss of configuration settings ( unins...
Fri, 16 Sep, 2022 at 4:58 PM
Manage Cigent Settings
The Cigent Setting page allows you to customize different aspects of Cigent and Cigent Secure SSD operations. This section is a quick explanation of each se...
Mon, 12 Sep, 2022 at 11:22 AM
Authentication
Opening protected files, unlocking Cigent Secure Drives and making configuration changes all require providing a second factor of authentication. Cigent pro...
Mon, 12 Sep, 2022 at 11:21 AM
Sharing A File via Email
Overview: Cigent can encrypt files that can then be sent securely through an email. To decrypt an emailed file, both users must be added to the file.  ...
Mon, 12 Sep, 2022 at 11:20 AM