Getting Started

Software Download and Installation
The Data Defense Installer can be found in several locations : 1. On an NTFS partition on most Cigent and partner secure SSDs 2. On the Cigent support ...
Thu, 3 Oct, 2024 at 5:17 PM
Protecting A Folder
Overview:      When you place a folder under protection of Data Defense, all files and sub-folders in that folder are protected at the same level of prote...
Tue, 24 Sep, 2024 at 4:34 PM
Sign in to Data Defense
Start the sign in process by clicking on Sign In.         Your default browser should open to an account Sign In page. Enter your credentials...
Tue, 24 Sep, 2024 at 10:17 AM
Encrypting A Folder
Overview: Cigent protects your important file by requiring a second factor of authentication ( PIN, fingerprint, etc ) when accessing the file. The require...
Fri, 9 Sep, 2022 at 3:51 PM
Encrypting a single file and giving others access
Overview: You can add multi-factor plus encryption protection to any file in order to protect the data while in transit through email or other sharing m...
Mon, 23 Sep, 2024 at 6:32 PM
How to update to Cigent 3.2.1 to reset your PIN
The ability to reset the Cigent PIN was added in version 3.2.1. Prior to 3.2.1 there is no way to reset a PIN without loss of configuration settings ( unins...
Fri, 16 Sep, 2022 at 4:58 PM
Manage Cigent Settings
The Cigent Setting page allows you to customize different aspects of Cigent and Cigent Secure SSD operations. This section is a quick explanation of each se...
Mon, 12 Sep, 2022 at 11:22 AM
Authentication
Opening protected files, unlocking Cigent Secure Drives and making configuration changes all require providing a second factor of authentication. Cigent pro...
Mon, 12 Sep, 2022 at 11:21 AM